Terms & Conditions

1. Acceptance of Terms

By accessing and using Ministry of Jyotish (“Website,” “We,” “Us,” or “Our”), you agree to comply with these Terms & Conditions. If you do not agree with any part of these terms, please discontinue use of the Website and its services.

2. Nature of Services

Ministry of Jyotish provides:

  • Astrology Consultations
  • Tarot Card Readings
  • Hand Written Astrology Reports
  • Astrology Courses
  • Spiritual Guidance
  • Educational Content
  • Research-Based Astrological Resources

All services are intended for educational, informational, spiritual, and self-development purposes only.

3. No Professional Advice

Our services do not constitute:

  • Medical advice
  • Psychological counseling
  • Legal advice
  • Financial advice
  • Investment advice
  • Professional healthcare services

Users should consult qualified professionals before making important decisions regarding health, finances, legal matters, or personal circumstances.

4. User Responsibility

You acknowledge that:

  • Any decision based on astrological guidance is your sole responsibility.
  • Astrology and tarot interpretations are subjective in nature.
  • Results, predictions, and outcomes cannot be guaranteed.

5. Appointments & Consultations

  • Users must provide accurate birth details where required.
  • Consultation duration is limited to the booked session time.
  • Late arrival may reduce available consultation time.
  • Ministry of Jyotish reserves the right to reschedule appointments due to unforeseen circumstances.

6. Intellectual Property

All content on this website, including:

  • Articles
  • Reports
  • Graphics
  • Videos
  • Course Material
  • Research Notes
  • Branding

are the intellectual property of Ministry of Jyotish and may not be copied, reproduced, distributed, or resold without written permission.

7. User Conduct

Users shall not:

  • Upload harmful content
  • Misuse the website
  • Harass astrologers or staff
  • Attempt unauthorized access
  • Violate applicable laws

We reserve the right to suspend or terminate access without notice.

8. Limitation of Liability

Ministry of Jyotish shall not be liable for:

  • Personal decisions made by users
  • Financial losses
  • Emotional distress
  • Business losses
  • Indirect or consequential damages

arising from the use of our services.

9. Modifications

We reserve the right to modify these terms at any time without prior notice.

10. Governing Law

These Terms shall be governed by the laws of India.


Privacy Policy

Introduction

Ministry of Jyotish respects your privacy and is committed to protecting your personal information.

Information We Collect

We may collect:

Personal Information

  • Name
  • Email Address
  • Phone Number
  • Date of Birth
  • Birth Time
  • Birth Place

Technical Information

  • IP Address
  • Browser Type
  • Device Information
  • Cookies

Purpose of Data Collection

Your information may be used for:

  • Astrology consultations
  • Tarot readings
  • Report preparation
  • Appointment scheduling
  • Customer support
  • Course enrollment
  • Website improvement

Protection of Information

We implement reasonable security measures to protect your personal information.

However, no online transmission or storage method is completely secure.

Confidentiality

Birth details, consultations, reports, and personal discussions are treated as confidential.

We do not sell personal information to third parties.

Third-Party Services

We may use trusted third-party services including:

  • Payment gateways
  • Video conferencing platforms
  • Email services
  • Analytics tools

These providers maintain their own privacy policies.

Cookies

Our website may use cookies to improve user experience and website functionality.

Users may disable cookies through browser settings.

Data Retention

Information is retained only for as long as necessary to provide services or comply with legal obligations.

User Rights

You may request:

  • Access to your information
  • Correction of inaccurate information
  • Deletion of personal information where legally permissible

Policy Updates

We may update this Privacy Policy periodically without prior notice.


Refund Policy

General Policy

Due to the personalized and time-based nature of astrology services, refunds are subject to the following conditions.

Astrology Consultations

Before Consultation

Refund requests made at least 24 hours before the scheduled appointment may be eligible for:

  • Full refund, or
  • Rescheduling credit

Within 24 Hours

Refund requests made less than 24 hours before the appointment may not be eligible for a refund.

After Consultation

Once a consultation has been completed, no refunds will be provided.

Tarot Card Readings

Since tarot readings are personalized services delivered immediately:

  • No refunds will be issued after the reading has been conducted.

Hand Written Astrology Reports

Due to the substantial time and effort involved:

  • No refunds are available once report preparation has begun.
  • If work has not yet started, a refund request may be reviewed at our discretion.

Digital Products & Courses

For downloadable products, digital reports, and online courses:

  • All sales are final.
  • No refunds will be issued after access has been granted.

Technical Issues

If a service cannot be delivered due to a technical issue on our side, we may:

  • Reschedule the service, or
  • Issue a partial or full refund at our discretion.

Duplicate Payments

Verified duplicate payments will be refunded to the original payment method.

Processing Time

Approved refunds are generally processed within 7–14 business days, depending on the payment provider.

Contact

For support regarding cancellations, refunds, or privacy matters, please contact:

Ministry of Jyotish
Website: ministryofjyotish.com
Email: support@ministryofjyotish.com


Disclaimer: Astrology, tarot reading, and spiritual guidance are interpretative sciences and should be considered as tools for self-reflection, personal growth, and guidance. Ministry of Jyotish does not guarantee specific outcomes, events, or results from any consultation, reading, report, or educational material.